Daily Kaizen Creation Within the Service Sector

Monthly KPI Board Before Workshop

Monthly KPI Board –Mainly Used by Management Team

Daily, Weekly and Monthly KPI’s After Workshop

GAP Analysis Between Current and Requirement

CURRENT CONDITION

  • KPI Reporting Completed Monthly
  • KPI Board Seen as a Management Tool
  • No Daily / Weekly KPI’s in Place
  • No Daily Kaizen Meetings in Place for Operators
  • No Actions Linked to KPI’s

ACTIONS

  • Train Team in Lean
  • Team to Agree Relevant Department KPI’s and Targets
  • Team to Install KPI Board
  • Daily Kaizen Meeting to  Understanding Daily Performance to Target
  • Live Action Plan Created
     

Recorded Benefits Achieved Within 5 Months of Deployment

PROJECT DETAILS

  • Client Name : Service Sector
  • Lean Tools : Kaizen

Downloads

Contact

  • peter@pjrla.com
  • 07498 523303
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